ROSA® user support
Quality service within reach
Our team is on standby every day to bring you high value, made-to-measure solutions. Our closeness to healthcare professionals allows us to better anticipate their needs, medical challenges and patient expectations. We will collaborate with you to implement our latest developments so that we always bring you the most appropriate response to the reality of your work.
We aim to satisfy your every need. Our team of engineers is specialized in cutting-edge technologies and will accompany you right through the product’s life cycle. We undertake to work closely with you to train and assist you during operations, and provide you with all the technical support you need to get the best use of your ROSA® device.
Our customer support service members are experts in surgical applications and robotic technology and will bring you lasting solutions and complete follow-up throughout your use of the ROSA® device.
We undertake to:
- Provide telephone and e-mail support
- Respond immediately to your requests and provide you with appropriate fast solutions
- Provide on-site support with a high level of technical expertise
- Facilitate user training and support of the ROSA® device within the actual operating room itself.